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12th May
2010
written by Ryan Monahan

Michael Oryl

The FCC appears to be following in the footsteps of the European Union in wanting to help consumers avoid “bill shock”, the surprise one feels at finding their cell phone bill is much higher than expected due to overage charges. The FCC is considering having carriers enact some sort of system that will warn consumers, possibly via text message, that they are about to incur overage fees due to excessive data or voice use.

The FCC’s new Consumer Task Force is behind the initiative.

The topic is now in an open comment period that seeks to get feedback from consumers and businesses alike. Verizon Wireless, according to MSNBC, already has expressed that it feels its current usage tracking services are sufficient and that government intervention is not warranted.

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